GDPR Compliance
Your data protection rights under the General Data Protection Regulation.
Last updated: January 15, 2025
Our Commitment to GDPR
Language Tutor is committed to protecting your personal data and respecting your privacy rights. We comply with the General Data Protection Regulation (GDPR) and other applicable data protection laws.
This page explains your rights under GDPR and how we ensure compliance with these important regulations that protect your personal information.
Your Data Protection Rights
Right to Information
You have the right to be informed about how we collect and use your personal data.
Right of Access
You can request copies of your personal data and information about how we process it.
Right to Rectification
You can request that we correct any inaccurate or incomplete personal data.
Right to Erasure
You can request that we delete your personal data under certain circumstances.
Right to Restrict Processing
You can request that we limit how we process your personal data in certain situations.
Right to Data Portability
You can request that we transfer your data to another organization or provide it in a machine-readable format.
Lawful Basis for Processing
Under GDPR, we must have a lawful basis for processing your personal data. We rely on the following lawful bases:
Consent
We process your data when you have given clear consent for us to do so for specific purposes.
Contract
We process your data when it's necessary for the performance of a contract with you.
Legal Obligation
We process your data when we need to comply with a legal obligation.
Legitimate Interest
We process your data when it's necessary for our legitimate interests, provided your rights are protected.
How We Process Your Data
Data Collection
We collect personal data only when necessary for providing our language learning services. This includes account information, learning progress, and usage analytics.
Data Storage
Your data is stored securely using industry-standard encryption and security measures. We retain data only for as long as necessary to provide our services or as required by law.
Data Sharing
We do not sell your personal data. We may share data with trusted service providers who help us operate our platform, but only under strict contractual obligations to protect your privacy.
International Transfers
If we transfer your data outside the EU, we ensure appropriate safeguards are in place, such as adequacy decisions or standard contractual clauses.
How to Exercise Your Rights
To exercise any of your GDPR rights, please contact us using the information below. We will respond to your request within one month, or sooner when possible.
What to Include in Your Request
- Your full name and email address associated with your account
- Clear description of the right you wish to exercise
- Any specific information or data you're referring to
- Proof of identity (to protect your data from unauthorized access)
Data Protection Officer
We have appointed a Data Protection Officer (DPO) to oversee our data protection practices and ensure compliance with GDPR requirements.
You can contact our DPO directly for any data protection concerns or questions about how we handle your personal information.
Contact Us
For any GDPR-related questions or to exercise your rights, please contact us:
Right to Lodge a Complaint
If you believe we have not handled your personal data in accordance with GDPR, you have the right to lodge a complaint with your local data protection authority. However, we encourage you to contact us first so we can try to resolve any concerns directly.